Copyright © Update Consulting Ltd. 2011
Garb Benefits
- A complete up-
to- date catalogue of your hire stock and its attributes (with or without illustrations) - A quick and easy reference for in-
store or telephone enquiries - Ability to look up costumes by 'keywords' to assist with suggestions on a particular theme
- Ability to respond to telephone enquiries with printed details of a particular costume
- A booking system with printable customer order confirmations
- Avoidance of double bookings
- Facility for new or temporary staff to respond intelligently to enquiries and to handle bookings
- Automatic calculation of hire charges and deposits for each booking
- Facility to override standard hire rates and deposits when you wish to offer a discount
- Ability to ‘turn Sundays off’ so no new bookings or returns are scheduled by mistake
- Ability to keep physical track of each costume
- Automatic prompt for follow-
up of non- returned costumes (with warning when another booking is imminent) - Ability to archive old or damaged costumes (either permanently or temporarily) so that they are unavailable to book
- Summary records of payments & deposits
- Information and Review reports, including automatic up-
to- date hire price list - Customer database for news mailings, special seasonal offers, sale of old costumes etc.
- Record of particular customer problems or preferences
- Valuation record of all costumes for sale or insurance purposes
- Facility to confirm which are the most profitable hire items
- Potential to expand your business by telephone/mail order
- Ability to link your database to the internet for customer enquiries via the GarbWeb option
